Boon Sheridan

I'm a researcher and designer who loves thorny problems, new cocktail recipes, and old records. I dig into challenges and find insights that lead to improvements for all.

I’ve spent the last four years at 18F, leading research and design programs across various government agencies. I helped build and launch services like get.gov and American Climate Corps, worked on metadata to train large language models for AI, and contributed to reports submitted to Congress in collaboration with the White House.

Things I love to do

  • Listen to people tell their stories and better understand their goals and needs then synthesize those insights into designs, prototypes, and recommendations for teams across an organization.

  • Facilitate collaboration between designers and product managers, streamlining the research process and reducing project turnaround times.

  • Embedded research with product development teams, from program design, desk research, qualitative interviews, and usability testing and releases.

  • Speak in front of rooms, cameras, and audiences as a presenter, emcee, and workshop facilitator.

  • Spend my off-hours digging in record bins and bookstores.

  • Learning new cocktail recipes and techniques.

  • Add to my twenty-plus year collection of Christmas music playlists.

Fun Fact

My house, a church built in the late 1800s, became famous when Niantic made it a Pokémon Go gym. I got to talk to people worldwide and took a crash course in augmented reality. That experience connected me with AR researches across the globe, including the wonderful Greg Lindsay, and I got to be a part of his work on The Augmented City.

Case studies, references, recipes, and Christmas music playlist suggestions are gladly provided upon request.