Boon Sheridan

I'm a researcher and designer who loves tackling thorny problems, discovering new cocktail recipes, and hunting for old records.

I'm a researcher and designer who loves tackling thorny problems, discovering new cocktail recipes, and hunting for old records. I spent four years at 18F, leading research and design. I helped build and launch services like get.gov, worked on metadata to train large language models for AI, and contributed to reports submitted to Congress in collaboration with the White House. I get to continue my work on permitting as the lead of the new Permitting Technology practice at EPIC.

Things I love to do

  • Listen to people share their stories and gain a deeper understanding of their goals and needs, then synthesize those insights into designs, prototypes, and recommendations for teams across the organization.

  • Facilitate collaboration between designers and product managers to streamline the research process and reduce project turnaround times.

  • Embedded research with product development teams, from program design, desk research, qualitative interviews, usability testing, and releases.

  • Speak in front of rooms, cameras, and audiences as a presenter, emcee, and workshop facilitator.

  • Spend my off-hours digging in record bins and bookstores.

  • Learning new cocktail recipes and techniques.

  • Add to my twenty-plus-year collection of Christmas music playlists.

Fun Fact

My house, a church built in the late 1800s, gained fame when Niantic designated it a Pokémon Go gym. I got to talk to people worldwide and took a crash course in augmented reality. That experience connected me with AR researchers across the globe, including the fantastic Greg Lindsay, and I had the opportunity to contribute to his work on The Augmented City.

Case studies, references, recipes, and Christmas music playlist suggestions are gladly provided upon request.